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Google says customers who use older phones or software might have trouble when they try to leave reviews.
Fix Update Google Maps to the latest version and post the review again.
Source: About missing or delayed reviews — Google Business Profile Help, checked
Google says reviews are checked to ensure that they comply with its policies, and that in some cases this process might take a few days, which can delay a review's appearance on a profile.
Fix Wait a few days, then look again while signed out.
Source: About missing or delayed reviews — Google Business Profile Help, checked
Google's content policy bars fake and misleading content, incentivised or biased reviews, off-topic commentary, harassment, personal information and advertising, among others. Google says reviews removed for policy violations will not be restored.
Fix Nothing to do. If the point you wanted to make is about your own experience at the place, a rewritten review that sticks to that experience can be posted again.
Source: Prohibited and restricted content — Maps User Contributed Content Policy Help, checked
Google says reviews are available only in certain countries or regions and for certain business categories, and that reviews and ratings are removed and disabled for profiles primarily categorised as educational institutions for students aged 6 to 18.
Fix Nothing to do. The business cannot receive reviews at all, from anyone.
Source: Manage customer reviews — Google Business Profile Help, checked
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Google says the policy check can take a few days.
Your own contributions page shows reviews that are not public yet. Check the business while signed out to see what everyone else sees.
The appeal route Google documents is for a business reporting a review, not for the person who wrote one. Google says reviews removed for policy violations will not be restored.
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